Station Yard
We will tell you on the telephone whether it can wait
Two engineers, twelve miles around the town, and a price agreed before anything is opened up.
- 60
- MinutesTypical arrival for a true emergency
- 12
- MilesHow far we travel
- 0
- Call-out feeFor quoted work
- 18
- YearsDoing this here
What we do
The work, plainly
Leaks and bursts
Water off, the cause found, and the floor put back.
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Boilers
Servicing, repair and replacement, with the paperwork you need to sell the house.
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Bathrooms
Fitted from a plan you have agreed, in the number of days we told you.
by quote
Radiators and heating
Cold at the top, cold at the bottom, or cold everywhere. All different problems.
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How it works
Four steps, every job
You telephone
We ask three questions and tell you whether to turn the water off.
We give a price
Before we come, if it is a normal job. On arrival if it is not.
We do the work
And tell you if we find something that changes the price, before continuing.
You pay after
Never a deposit for a repair. For a bathroom, staged and written down.
Questions
Asked most often
Do you charge to come out?
Not for work we have quoted. For a diagnosis, there is an hour's charge and we say so first.
Are you insured?
Yes, and registered for gas work. Ask on the doorstep and we will show you.
Do you work weekends?
For emergencies. Not for bathrooms.
How do I pay?
Card, transfer or cash. An invoice either way.
Water on the floor?
Telephone. Do not send a message and wait.